Please let our medical secretary know if you have not heard in the following timescales:

• 2 Week Waits for Possible Cancer-    7 working days  
• Urgent Referral-     14 working days
• Routine Referrals-    1 calendar month 

Appointment times vary according to the department but we are here to help.

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will be contacted within 2 weeks and given details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

• Your date of birth
• Reference number – this will be on the first page of your letter
• Password – this will be on the second page of your letter

To track an e-Referral, click here.