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Noticeboard

21st November 2018 - Practice Development Afternoon

Please note the surgery will be closed for the afternoon from 1pm to 6.30pm on 21st November 2018 for staff development training. Please contact 999 in the event of an emergency or if you require advice please call 01752 581947. This is a dedicated number on the day ONLY and  Devon Doctors who will assist you.

The surgery will open again at 8am on 22nd November 2018.

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!

IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW

This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: www.newdevonccg.nhs.uk 



Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   

FLU VACCINATIONS

Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.

Your NHS Number

Everyone registered with the NHS in England and Wales has their own NHS Number. It is the only national unique patient identifier, used to help healthcare staff and service providers match you to your health records. It is an important step towards providing you with safer patient care.

Each NHS number is a unique 10-digit number. The old style of NHS Numbers had a mixture of letters and numbers and was replaced with new style of NHS numbers in 1996.

You do not need to know your NHS Number to receive NHS care, however if you do know your NHS Number it can help the person treating you to find your medical records more quickly and share them more safely with other health care professionals.

The NHS number is becoming more important as systems such as ‘Choose and Book’ use them to identify patients accurately.

At Yelverton Surgery, we already use NHS number on all letters to the hospital and have now started adding them to letters we send out to patients so that you can make a note of your NHS number.

There are a number of ways you can obtain your NHS number from the surgery;



    1. Come into the surgery in person and request your NHS number. We will need to see some I.D to make sure we are giving the NHS Number to the correct person. The receptionist will then write down your NHS Number for you to take away.

    1. Ring in for your NHS Number. We will need to ask you a few questions to verify we are talking to you.

    1. You can also request your NHS number via our website by using the patient request form; we cannot email you your NHS number for security reasons but we can post it to you, ring you at home or arrange for it to be collected from the surgery at your convenience. Please state on the patient request form which option would be best for you.


 
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