This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Easter Opening Times and Prescriptions

Please ensure you leave enough time to order and receive your medication before the Easter bank holiday. We are closed on Good Friday (30th of March) and Easter Monday (2nd of April). 

Ongoing Building Works

We have been fortunate to secure part funding from NHS England towards some alterations to the surgery.  When completed patients will no longer need to go upstairs to see doctors'. In addition we have created an extra room for clinical purposes. Although we are trying to keep disruption to a minimum we apologise for the disruption during the works. We hope the work will be completed early in April 2018.

6th March 2018 - Practice Development Afternoon

Please note the surgery will be closed for the afternoon from 1pm to 6.30pm on 6th March for staff development training. Please contact 999 in the event of an emergency or if you require  advice please call 111.

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!

IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW

This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: www.newdevonccg.nhs.uk 



Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   

FLU VACCINATIONS

Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.

Snow Day at Yelverton SurgeryYelverton Surgery stays open - March 2nd 2018

Snow Day

Despite heavy snow and strong winds for the last 24 hours, Yelverton Surgery staff rallied together to ensure they were open with minimal disruption to services this morning. Good work everyone and thank you for all the offers from local people with 4x4's to help out today. It is very much appreciated.

Urgent Prescription Requests

Please note that processing urgent prescription requests can be very disruptive to the  surgery and takes additional GP time.

Repeat prescriptions should be requested at least 72 hours before they are due.

Thank you for your co-operation.


Yelverton Surgery

Yelverton Surgery covers a large rural area extending from the north of Plymouth across to Dartmeet and Hexworthy in the east and Grenofen to the west.

We have a branch surgery at Princetown which is held Mondays, Wednesdays & Fridays between 8.30am and 9.40 am. We dispense prescriptions for patients living in the Princetown area.

We are a training practice and have doctors training to become General Practitioners working in the Surgery. They work with us for up to a year at a time. 



Shared Care Record

IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW

This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: www.newdevonccg.nhs.uk 


 

Have you been referred to the hospital by your doctor?

Please let our medical secretary know if you have not heard in the following timescales:

2 Week Waits for Possible Cancer   -    7 working days  

Urgent Referral      -     14 working days

Routine Referrals       -    1 calendar month 

Appointment times vary according to the department but we are here to help


 

Recently in the South West, NHS England South SW have received a number of reports from GP Practices regarding patients who have been “cold called” by representatives of various companies. These callers (both by phone and in person), seem to know the patient’s medical history and sometimes say that this information has been obtained from the GP Practice.

No GP Practice will ever divulge your medical history.

If you receive such a call please report it to ActionFraud by calling 0300 123 2040

 

FOR OUR ONLINE APPOINTMENT & PRESCRIPTION ORDERING SERVICE

Please click here

You are now able to view any allergies recorded by the practice, if you believe these to be incorrect or not up to date, please contact reception.

The service is called 'The Waiting Room' which is linked to our clinical system.

To register, all you need to do is provide us with your email address

Please be aware that an email from the waiting room is not spam and may be found in your junk inbox.

 

Information from the Care Quality Commission

Yelverton Surgery is regulated by CQC to provide care at
Yelverton Surgery
Yelverton surgery is rated as GOOD
This service was meeting all government standards

All standards found to be met following our assessment of the service during registration

 Our last inspection was in June 2017 - please click on the link below for the report.

CQC Logo

Checking national standards in hospitals, care homes & care services.
(Site updated 23/05/2018)
Cancel your appointmentChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website