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Recently in the South West, NHS England South SW have received a number of reports from GP Practices regarding patients who have been “cold called” by representatives of various companies. These callers (both by phone and in person), seem to know the patient’s medical history and sometimes say that this information has been obtained from the GP Practice.

No GP Practice will ever divulge your medical history.

If you receive such a call please report it to ActionFraud by calling 0300 123 2040

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!


This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: 

Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   


Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.


Registering a Death

The death must be registered by the Registrar for the area where your relative died. For this hospital/area, the Registrar is at:-

West Devon Registration Office
West Devon Borough Council Offices
Kilworthy Park
PL19 0BZ

0345 155 1002

Will it be difficult for you to travel to the right register office to register the death?

You can go to a Registrar in a more convenient place in England or Wales if you wish. They will note the information needed for the death registration and send it to the right Registrar for you.

Before he/she can take any information from you, the Registrar must see the death certificate issued by the doctor, or by the Coroner if there has been a post mortem. If there are any problems, the Registrar may not be able to take the information straight away.

If you go to see a Registrar outside the area where your relative died he/she will not register the death. He/she will not be able to give you the certificate for the funeral director nor any other certificates. These will be posted to you a few days later by the Registrar in the area where your relative died, who has registered the death. This may cause delays for you in organising the funeral.

If you wish to order death certificates you will need to pay for these by cheque or postal order.

Before you decide whether to go to a Registrar's office outside the area where the death took place it would be a good idea to tell the following people:

  • The funeral director who is arranging the burial or cremation.
  • The Registrar for the district where the death took place who will have to register the death.

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