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Noticeboard

21st November 2018 - Practice Development Afternoon

Please note the surgery will be closed for the afternoon from 1pm to 6.30pm on 21st November 2018 for staff development training. Please contact 999 in the event of an emergency or if you require advice please call 01752 581947. This is a dedicated number on the day ONLY and  Devon Doctors who will assist you.

The surgery will open again at 8am on 22nd November 2018.

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!

IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW

This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: www.newdevonccg.nhs.uk 



Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   

FLU VACCINATIONS

Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.

NHS 111 is a national initiative to make it easier for patients to access local health services, when they have an urgent need. NHS 111 is available 24-hours-a-day, 365 days a year. Calls from landlines and mobile phones are free.

When patients call 111 they will be assessed, given healthcare advice and directed to the local service that can help them – that could be an out-of-hours doctor, walk-in centre, community nurse, emergency dentist or late opening chemist. If an emergency ambulance is required then this will be arranged automatically.

The NHS 111 service aims to improve public access to healthcare services and drive improvements in the way the NHS delivers care. NHS 111 can help us to make sure that people get their urgent care needs met in the right place at the right time.

NHS 111 has the potential to influence patient’s behaviour by offering excellent advice and information about the options open to them.

Click on the NHS 111 icon at the bottom of the screen for more information.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website