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Noticeboard

21st November 2018 - Practice Development Afternoon

Please note the surgery will be closed for the afternoon from 1pm to 6.30pm on 21st November 2018 for staff development training. Please contact 999 in the event of an emergency or if you require advice please call 01752 581947. This is a dedicated number on the day ONLY and  Devon Doctors who will assist you.

The surgery will open again at 8am on 22nd November 2018.

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!

IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW

This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: www.newdevonccg.nhs.uk 



Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   

FLU VACCINATIONS

Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.

Appointments (01822 852202)

appointments

Routine Appointments

You can always make an appointment up to six weeks in advance with any of the doctors.  Most appointments are available from 8.30 to 10.30am and between 3.00 and 5.00pm Monday to Friday, although these times may vary.

You do have the right to see a doctor within 48 hours but this may not be your usual doctor.  When you need to be seen before the first available routine appointment, please use the call-back service

Princetown Village Centre Surgery

For all patients living in Princetown and further outlying areas, this surgery is held on Monday, Wednesday and Friday mornings as an open surgery from 9.00am until 9.40am on a rota basis for doctors.

There are however three bookable appointments from 8.30am.

If you wish to arrange an appointment please contact Yelverton Surgery, tel 01822 852202, and this can be booked for you.

Extended Hours

All of these appointments will have to be pre-booked. This is not an extension to our opening hours.

To avoid potentially dangerous confusion, pre-booked appointments will be the only surgery activity.

Please see below for more information…

  1. The Government and Primary Care Trust have requested that we offer pre booked appointments on a Saturday morning. We have not been given a contract for providing an emergency service. The service we provide is aimed at patients who are unable to access our week day appointments, for example, because they are in full time work.
  2. Urgent problems and home visits 'out of hours' continue to be provided by Devon Doctors on call - this will operate as previously from Friday evening until Monday morning or Tuesday after a Bank Holiday.
  3. If you have come to the surgery with a problem which cannot wait until Monday morning, please make use of this 'out of hours' service by ringing 01822 852202 - please hold and you will be transferred to Devon Doctors, alternatively you can ring Devon Doctors direct on 0845 6710 270.
  4. If you feel your problem can wait until the next working day, please leave a contact number for Monday morning (or Tuesday morning - after a Bank Holiday). You can reasonably assume that you will then be offered an appointment for the next working day. The call back doctor will ring you soon after 8am.
 
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