We would like to thank all of our patients for your support and patience over the last few weeks whilst we have been implementing our new clinical computer system. The change has gone well and we are now operating normally.
Please note that we no longer use ‘The Waiting Room’ service for online prescription ordering and appointment booking.
Anyone who was previously registered to use The Waiting Room will receive an email detailing the registration process for Patient Access. The roll-out for this new service has taken us a little longer than we anticipated and we apologise for any inconvenience this has caused.
If you experience any difficulty registering for Patient Access please call our reception team on 01822 852202
Alternatively email our reception team at
Urgent Prescription Requests
Please note that processing urgent prescription requests can be very disruptive to the surgery and takes additional GP time.
Repeat prescriptions should be requested at least 72 hours before they are due.
Thank you for your co-operation.
Yelverton Surgery covers a large rural area extending from the north of Plymouth across to Dartmeet and Hexworthy in the east and Grenofen to the west.
We have a branch surgery at Princetown which is held Mondays, Wednesdays & Fridays between 8.30am and 9.40 am. We dispense prescriptions for patients living in the Princetown area.
We are a training practice and have doctors training to become General Practitioners working in the Surgery. They work with us for up to a year at a time.
Shared Care Record
IMPORTANT INFORMATION - YOU MAY NEED TO ACT NOW
This practice is part of the local shared care record initiative. This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.
If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"
There is some more information available at: www.newdevonccg.nhs.uk
Have you been referred to the hospital by your doctor?
Please let our medical secretary know if you have not heard in the following timescales:
2 Week Waits for Possible Cancer - 7 working days
Urgent Referral - 14 working days
Routine Referrals - 1 calendar month
Appointment times vary according to the department but we are here to help
Devon Doctors will be providing pre-bookable appointments on weekday evening and weekends at Mount Gould (Plymouth) treatment centre. To book an appointment call Devon Doctors on 01392 822354. For more information, visit nhs.uk/GPaccess
FOR OUR ONLINE APPOINTMENT & PRESCRIPTION ORDERING SERVICE
Please click here
You are now able to view any allergies recorded by the practice, if you believe these to be incorrect or not up to date, please contact reception.
The service is called 'Patient Access' which is linked to our clinical system.
To register, all you need to do is provide us with your email address
Please be aware that an email from Patient Access is not spam and may be found in your junk inbox.
Information from the Care Quality Commission
Yelverton Surgery is regulated by CQC to provide care at
Yelverton surgery is rated as GOOD
All standards found to be met following our assessment of the service during registration
Our last inspection was in June 2017 - please click on the link below for the report.
Checking national standards in hospitals, care homes & care services.
(Site updated 05/07/2019)