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21st November 2018 - Practice Development Afternoon

Please note the surgery will be closed for the afternoon from 1pm to 6.30pm on 21st November 2018 for staff development training. Please contact 999 in the event of an emergency or if you require advice please call 01752 581947. This is a dedicated number on the day ONLY and  Devon Doctors who will assist you.

The surgery will open again at 8am on 22nd November 2018.

Struggling to make an appointment?

Please let us know if you cannot make your appointment so that we can offer it to someone else.

Please also take advantage of our text reminder service and never forget another appointment. Just ask at reception and they can help!


This practice is part of the local shared care record initiative.  This means that from 15th November 2015 other health care professionals will be able to view your GP health record when they are providing you with care. If you wish to opt out please inform reception or complete the 'opt out' form which you can find on the Care Data section of this website (No 2 right hand side of this page) as soon as possible.

If you have any concerns or questions please refer to the leaflet in the Care Data section or collect a copy from the surgery "Making your health records work better for you"

There is some more information available at: 

Please be assured that we are working hard within the practice to ensure that the continuing national "hiccups" with the E-Referral system are not unduly affecting patient referrals. If you have been referred and not heard anything within 16 working days of seeing your GP from DRSS , our local referral service, please contact us in the first instance to confirm that the referral was made.

We have also been informed today that thousands of patients have erroneously been sent reminder letters from the national referral booking line (the letter has a password to enable you to book an appointment) please ignore this letter and contact DRSS on 01626 883888.   


Patient Survey on flu vaccinations for people with an at risk health condition. NHS and local authority partners across Devon and Cornwall are working to increase flu vaccination uptake in eligible groups. Around 50% of people with an at risk health conditiom already take advantage of their free flu vaccination and we're trying to find out what could increase numbers even further to better protect people this winter. For further information and to fill out the short online questionnaire click here.

 Invites will be sent out in due course to men aged 65 or over for the option of a quick and free NHS scan for the Peninsular Abdominal Aortic Aneurysm Screening Programme. For more information please click here.

Ordering Prescriptions

In line with many other GP practices, we have decided not to accept telephone requests for prescriptions in the interest of safety.  This change will be effective from 1st June 2010.

You may order your repeat prescriptions through the website (click on Repeat Prescriptions to the right of this message) or you can bring your repeat slip to the surgery and put it in the box in the reception lobby.  Postal requests are also accepted.  If you do not have your repeat slip, please provide a written request to include your personal details and items required.

Repeat Dispensing For those patients on stable medication, we have a repeat dispensing system that allows six or twelve months of prescriptions to be sent to the chemist at one time.  For further information, please refer to our prescriptions page and enquire at the desk if you are interested.

Clinics & Services

inhaler2Asthma Clinic

Claire Forder - Practice Nurse

Diabetic Clinic

Megan de Mendonça - Practice Nurse

District nurses

Tel:  01822 854885 8.00am to 6.00pm Monday - Friday

Family Planning

Dr Lisa Kelly runs a family planning clinic at the surgery for women who would like to a coil or implant fitted.  Please make an appointment with Dr Kelly in the first instance to discuss your options. 


A chiropodist is available for appointments.  You must be referred by a doctor to see the chiropodist.


A physiotherapist is available for appointments. A referral is required from a GP for you to be seen.  To contact the physiotherapists regarding an exisiting referral, please ask the reception staff.

Contraception & Sexual Health

All the doctors offer confidential contraceptive services at either surgery. Emergency contraception is also freely available and strictly confidential. If you think you may be at risk, please contact the surgery - we will be happy to see you the same day if necessary.

Maternity Services

pregnantMaternity services are provided mainly by the midwife and occasionally by the doctors. Once pregnancy has been confirmed (usually by a home test), please come into the surgery to pick up a maternity pack and fill in a few forms which we will pass on to the midwives. The midwives will then contact you and arrange to come and see you at home. Please ensure that you have read through your maternity pack before the midwives visit you.

All pregnant women, irrespective of age will now be offered a nuchal scan and combined blood test for Downs Syndrome. Information about the test is included in the maternity pack. The midwives like to see all ladies by the time they are 10 weeks pregnant if possible.

Health Visitor

To make an appointment with the Health Visitor please contact the Tavistock office on 01822 619700 and they will arrange a time to see you.

Minor Surgery

Minor Surgery sessions are held monthly at the surgery by Dr Best and Dr Hanson for the removal of different lumps and bumps.Megan, our practice nurse, also holds cryotherapy sessions fortnightly. You will require a referral from one of the doctors before being booked into our minor surgery and cryotherapy clinics.

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